PURPOSE OF THE SUMMARY

 

• To provide all our current and potential clients with comprehensive information about our

              services.

• To set out our Aims and Objectives and our Philosophy of Care to enable you to make an

              informed choice as to whether we can meet your specific care needs.

 

1. SUMMARY OF CARE SERVICES PROVIDED

Haven Home Care provides a range of care services mainly for the elderly in the Mayo / Sligo areas and further afield on demand. We specialize in providing a flexible service not just in the Client's own home, but we also provide a care service to people in care facilities (Help at meal times, specials)

 We offer our clients a totally holistic service,

- not just providing the basic essentials, but nurturing the whole person - mind, body and spirit.

Your carer is there to help you enjoy the best quality of life you can. If you have a specific personal goal,

or if there are some extra steps you would like to take, then your carer is there to assist and guide you,

never to restrict you. Perhaps you would like to be able to prepare snacks for yourself occasionally or

take your dog for a walk. If that is at all possible, we will be there to encourage and help you achieve that

goal.

2. OUR CLIENTS

Haven Home Care provides care and support services for people who wish to continue living

independently in their own homes. Some may just need a companion, while some may be totally

dependent - everyone is different and individual.

Our clients are mostly the elderly, but also anyone who requires help because of physical or

mental needs. You may be recovering from an illness or an unfortunate accident. Because our care

service is totally flexible, our carers can provide a wide variety of services as required to meet the needs

of individual clients.

3. AIMS & OBJECTIVES OF THE SERVICE

Haven Home Care aims to provide a consistently high standard of care that will enable its clients to

live safely, comfortably and as independently as possible in their own homes, whilst maintaining their

dignity and privacy.

4. OUR PHILOSOPHY OF CARE

Our aim is to provide a service which meets the needs of our clients as individuals, regardless of their

age, gender, sexuality, religion or disability. In addition, the care delivered by Haven Home Care aims to

meet not just the physical, but also the emotional, spiritual, cultural and psychological needs of the people

we look after. We firmly believe in treating people as we would like to be treated our selves.   

 

 All our clients are encouraged to participate in the planning and delivery of their own care to ensure that,

as far as possible, the care they receive enhances the quality of their everyday life. By listening to our

clients and finding out exactly what they want and by working with them in partnership, we aim to help

them achieve the quality of life they are looking for.

Our carers will be aware that this partnership often extends to our clients’ close family and friends. As

long as our clients are happy for us to do so and able to make the decision, we will encourage their

relatives and friends to participate in their lives and be involved in planning their care with a view to

enhancing their overall quality of life.

To ensure that all our clients receive a consistently high standard of care, we employ only fully vetted, experienced

and trained carers. We provide them with additional training on a regular basis to improve their

knowledge and skills in key areas and we encourage them to gain formal qualifications.

 We closely monitor our clients and care givers and aim to make continuous improvements based on their feedback. We understand the needs of the Older person and their dislike and fear of change, which can cause huge stress particularly Alzheimer's suffers who thrive with continuity of care.

We are careful not to take over our clients lives. But to help to maintain independence whilst allowing our clients to live as full and as active a life as possible for as long as possible.

Typical Clients

• Older people who need ''a little help'' with getting up and going to bed
• Those who need assistance with keeping on top of household chores
• People with physical disabilities who need assistance with the things their disability prevents them from doing.
• People with constant care needs but who do not wish to go in to residential care,Haven home care is the perfect solution for them.
• We provide a service for people who rely on a relative or friend for most of their care but would like to give that person a break from time to time.
• People who are been discharged from hospital following an illness or an operation and require temporary care whilst they get back on their feet.

This list is not exhaustive and we can provide care for many different situations.

Please feel free to contact us with any queries or questions you may have.